[English Version]
I apologize for not being able to correctly address you in your language. I am using Google Translate as I only speak English and French. I am analyzing the air compressor industry, and China is the most important country. I need your help to better understand the Chinese market. Could you answer these four questions:
After the equipment warranty expires, what is the portion of customers that continues to use spare parts from foreign manufacturers (Atlas Copco, Ingersoll-Rand, Kobelco)?
What is the difference in quality between spare parts from foreign manufacturers and domestic companies?
When do customers accept to pay higher prices for spare parts from foreign manufacturers?
How often do customers change their compressors for a new one?